What is HEIRLOOM?

How does Heirloom work?

Is my Heirloom profile public or private?/ Who can access my profile?

How can I invite people to Heirloom?

What is the difference between the Personal account, Patron account and Custody account?

How does the “legacy part” of Heirloom work? In other words, what happens when I pass away..?

How do I sign up for Heirloom?

Can I try Heirloom for free?

How do I upgrade to a paid plans?

Is there a user guide or tutorial available?

What if I need help or have any questions?

What should I do if I encounter technical issues?

Are there any system requirements for using Heirloom?

Do I need to be online when creating content?

Can I access my Keepsakes offline?

How much storage space do I have available?

Can I use Heirloom in different languages?

What is the Legacy Room?

How do I organize my Legacy Room?

What types of media can I upload to my Legacy Room?

Can I collaborate with others on my Legacy Room?

What is the Keepsake?

What types of Keepsakes can I create?

Is there a limit to the number of Keepsakes I can create?

How do I share Keepsakes with others?

Who is Weaver and how does he help me?

What is the Life Timeline and how does it work?

Who is My Tribe?

Can I add people to my Family Tree who I consider relatives but are not blood related with me?

How do I manage My Tribe members?

What is Docuvault and what do I use it for?

What is the Guest Book and how does it work?

What are the pricing plans?

What features are included in the Basic plan?

What additional features are available in the Advanced and Premium plans?

What happens with my account when I cease paying the plan?

What is the “unfreeze” fee?

How do I change my subscription plan?

What happens to my data if I cancel my subscription?

How does Heirloom handle inappropriate content?

Can I integrate Heirloom with social media?

Can I use Heirloom for legal purposes, like a will?

What Happens When I Pass Away?

Can I control who sees my information?

Can I export my data from Heirloom?

Can I delete my account?

Do you provide user data to third parties for commercial or other purposes?

How does Heirloom protect my data?

Is it safe to store sensitive data in Docuvault?

Is my data backed up?

Can I create my own backups?

What happens to my Heirloom account and data if your company goes out of business?

How can I contribute to Heirloom's development?

What new features are coming to Heirloom?

How can I stay updated on new features?